Privacy

Who runs BatchLook

BatchLook is operated by Home and Yacht LLC, a Florida limited liability company, at 4959 Southwest 5th Court, Margate, FL 33068, USA. Home and Yacht LLC decides what is collected and why, and is the company to write to about any of it: the contact page, or hello@homeandyachtmarketing.com.

What BatchLook stores

• Your photos. The originals you upload, an upright 2K working copy of each, every edited version the models return, and any export you have saved but not yet downloaded. Photo files are held in private storage buckets and are never public; the app hands out short-lived links to your own browser only.
• Job details. Job and set names, dates, client names you type, your prompts and notes, the continuity prompts BatchLook writes, the edit settings, and which versions you approved.
• Your account. The email address your invitation went to, the address you sign in with, a display name, a profile photo if you add one, your business name, export options and presets.
• Credits. Your balance and a ledger of every charge, settlement, refund and purchase, with the date and the amount.
• Purchases. For a card payment: the amount, the currency, the date, the credits added, and Stripe's own references for the session and the payment. Never a card number.
• Service records. Job and edit history, error messages, and the operator audit log. These are kept after your photos are deleted so that Activity still adds up and a charge can still be explained.

What happens to a photo when you run an edit

To edit a photo, BatchLook sends the 2K working copy, any approved reference angles from the same set, your prompt and the continuity prompt to the model you chose. The models are run by two companies, which act as processors for this purpose:

• OpenAI, for GPT Image 2.5 Sunburst.
• Google, for Nano Banana 2 and for the model that writes the continuity sheet.

Both are used on paid API terms, under which they state they do not use what is sent through the API to train their models. They do log requests for a limited period to detect abuse: OpenAI states up to 30 days for abuse-monitoring logs, and Google states a limited period for the same purpose. Their own terms govern what they do with it. Nothing is sent to any other AI provider, and nothing is sent to anyone for advertising.

The copies BatchLook keeps to improve its own editing

BatchLook keeps a copy of each edit you approve, to improve its own editing presets and models. The copy is the before-and-after pair at working size, about 2K, with the prompt, the continuity prompt and the edit settings. It carries no file names, no job or client names, no account details and no camera metadata. These copies are kept after your photos are deleted under photo retention. They are never shown to other customers, never sold or licensed, and never used for anything but improving BatchLook's own editing. Edits you did not approve are not kept.

An erasure request cannot reach these copies. Because they hold nothing that identifies you or your account, there is no way to search them for yours. Deleting your account removes everything that points at you, and the training pairs stay, unidentified. This is part of the terms and there is no opt-out during the beta. If a particular job must leave no trace at all, do not run it through BatchLook.

Who can see your photos

You, and anyone you give your sign-in to. Your account is isolated from every other account at the database level; other customers cannot reach your photos, jobs or balance.

The operator, meaning the person who runs BatchLook, can see your account's facts, jobs, prompts and credit history through an operator console, and can look at a photo when it is needed to fix a problem you have reported or to deal with abuse. Every operator action on an account, including a credit adjustment or a disabled account, is written to an audit log with a reason.

The companies that hold BatchLook's data

BatchLook is a small operation and runs on other people's infrastructure. These companies process data on our behalf, only to run the service:

• Supabase, United States. The database and the private storage buckets that hold your photos, plus sign-in and password resets.
• Render, United States. The servers that run the website, the app and the background worker.
• Resend. The service that sends BatchLook's email, such as your invitation, a password reset and the deletion reminder.
• Stripe. Card payments. Your card details go to Stripe, not to us.
• OpenAI and Google, as described above, for the editing itself.

We do not sell your data, we do not share it for advertising, and we do not give it to anyone else except where the law requires it or to protect the service, in which case we will tell you unless we are forbidden to.

Payments and card details

Card details are entered on Stripe's own checkout page and are handled by Stripe. BatchLook never sees or stores a card number. What we keep is in the list above: the amount, the date, the credits added and Stripe's references. Stripe sends the receipt.

The email BatchLook sends

We email you about your account and your jobs, and about nothing else. Today that means the invitation, a password reset, and one reminder seven days before a job's photos are deleted. There is no marketing email and there is no list to be added to.

Worth knowing about the deletion reminder. It goes to the address your invitation was sent to. If you later change the address you sign in with, the reminder does not follow the change, so it can arrive at the older address. If that matters to you, tell us and we will correct the address the reminder uses.

Cookies and analytics

There are no analytics trackers and no advertising cookies anywhere on batchlook.com. Your browser stores what is needed to keep you signed in, plus a small amount of local state such as your light or dark preference. Nothing on the site reports your browsing to a third party.

How long things are kept

A job's photos are deleted 60 days after the job is marked delivered, or 60 days after its last edit if it never is. Exports expire after 24 hours. Job records, prompts and the credit ledger are kept. Backup copies follow the same deletion schedule. The full detail is on photo retention.

Purchase and ledger records are kept for as long as we need them for accounting and tax, which is longer than the photos.

What you send through the two forms on this site is kept until it is no longer useful to us, and we do not delete it on a timetable. An invitation request holds the address you gave, what you said you work on, anything you typed in the note, and the internet address the form came from. A message through the contact form holds the same kind of thing plus what you wrote. We keep them so we can answer you, remember what was already said, and know who asked and when. Ask us and we will delete yours.

Your data, and what you can ask for

You can do most of this yourself, and ask us for the rest:

• Delete. Deleting a photo, a set or a job removes its files immediately. You do not have to wait for the 60 days.
• Download. Save approved writes your edited photos at full size whenever you want them.
• Correct. Change your display name, business name and settings in the app; write to us for anything you cannot reach.
• A copy, or the whole account gone. Ask us through the contact page. We will confirm the request comes from the account holder before acting on it. The exception is the training copies described above, which cannot be found again.

State privacy laws

We handle requests as described above whoever you are and wherever you live, because it is the right way to run this. To be straight about the legal position: BatchLook is a small business and, as things stand, the comprehensive state privacy laws set thresholds it is well below. California's CCPA and CPRA reach businesses over about $26.6m in annual revenue, or handling the personal information of 100,000 or more California consumers, or making half their revenue from selling personal information. None of these describe BatchLook, and BatchLook does not sell or share personal information for advertising at all. Florida's Digital Bill of Rights is narrower still and applies to companies over $1bn in revenue in particular lines of business. If that changes as the service grows, this notice changes with it.

Age

BatchLook is for professional use by people aged 18 or over. We do not knowingly collect personal information from children. If you think a child has an account, write to us and we will close it.

Changes to this notice

We can change this notice. The date at the top says when it last changed. If a change materially affects how your data is handled, we will tell you by email or in the app before it takes effect.

Contact

Privacy questions, or a request about your data: the contact page, or hello@homeandyachtmarketing.com. By post: Home and Yacht LLC, 4959 Southwest 5th Court, Margate, FL 33068, USA.